Pedator · Legal

Privacy Policy

This policy explains how Pedator handles information about students, educators and other users of its website, app, Wallet and one-to-one class platform.

1. Information we collect

Depending on your role and use of the platform, this includes information you provide such as your name, contact details, account and profile information, educator service descriptions, class preferences, bookings, attendance, messages, complaints and support requests. Wallet funding, class payments, educator earnings, refunds and adjustments create transaction records. We also use device and usage information needed to operate and protect the service.

2. Why we use it

We use information to create accounts, show educators and available slots, confirm one-to-one bookings, support classes, operate the Wallet and payments, record educator settlements, handle cancellations and refunds, respond to complaints, and investigate fraud or misuse. Where consent is required for a particular use, we ask for it.

3. Sharing

We share information needed for a class between the relevant student and educator. Providers that help us operate payments, hosting, communications and support may process information for those purposes. We may also disclose information when required by law or to address safety, fraud or payment disputes.

4. Classes, images and recordings

A class, conversation, image, video or other personal interaction must not be recorded, photographed, screenshot or redistributed without required consent, except where permitted or required by law. This also applies to students and educators using the platform.

5. Children

Classes may be used by minors. Where required by law, we obtain parental or guardian consent before processing a child's personal data. A parent or guardian can contact us using the details below to raise a concern or request action concerning a child's information.

6. Retention and security

We retain information for as long as needed to provide the service, meet legal recordkeeping duties, and handle refunds, disputes and educator settlements. After that, we delete or de-identify it as appropriate. We use access controls and security safeguards to protect accounts and transactions.

7. Your choices and rights

Subject to applicable law, you may ask about your personal data, request correction or deletion, withdraw consent where relevant, or raise a grievance. Send requests to yoursmetanoiapedator@gmail.com. We may verify your identity to protect your account and may retain records needed to resolve payments or meet legal duties.

8. Cookies and similar tools

The website and app may use essential storage and similar tools needed for sign-in, preferences and service operation. Any optional analytics or tracking will be handled according to applicable consent requirements.

9. Updates and contact

We may update this policy when our practices change. The current version will be available on this page. For privacy questions, contact us using the details below.

Contact